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FAP Services Come of Age
Tuesday, September 29, 2015

Freight audit and pay services may have begun as an import from North America - widely viewed with suspicion in the UK and Europe - but the concept is coming of age on this side of the Pond. Service providers have learned to adapt their products to local conditions, putting a great deal more emphasis on the audit side of the occasion.

Freight Payment and Auditing Services: Cash is King
Tuesday, September 01, 2015

"[A]nother eight- to 10-percent savings is possible from benchmarking rates the first year that shippers outsource," according to Ken Hazen, CTSI-Global's President and CEO.

20 Most Promising Logistics Solutions Providers
Tuesday, June 30, 2015

Today, we present to you CIO Review’s 20 most promising Logistics Technology Solution Providers of 2015.

Freight Payment: From Data to Intelligence
Monday, June 29, 2015

“40 to 50 percent of shippers in North America outsource to an FAP provider. While this percentage is lower outside of North America, the number of international companies outsourcing is on the rise,” said Kristy Sutton, vice president of freight payment operations, CTSI-Global, referring to freight audit and payment services.

Simplifying Infrastructure Management with Microsoft Solutions
Monday, June 01, 2015

Successfully establishing platforms that meet the need of IT teams and business operations requires having a unified focus in providing solutions for your infrastructure team, development team, and the vertical business functions of the organization.

Memphis: America’s Multimodal City
Wednesday, October 01, 2014

"The Mississippi River was Memphis' first transportation connection; then came rail," says Jay Hazen, chief operating officer of CTSI-Global.

Time to give freight audit and pay services a fair hearing?
Monday, September 01, 2014

Freight audit and pay services could soon become an important feature of the European logistics landscape in the future, mirroring their development in the US.

Connecting A Family Of Brands
Tuesday, April 01, 2014

Challenge: Client had multiple divisions/business units that operated independently with their own set of carrier rates, payment processes, shipping systems and no visibility of their freight practices/ spend across all locations.

Providing High-Tech Transportation Management Solution To High-Tech Company
Tuesday, April 01, 2014

Challenge: Client needed to track shipment costs for moves initiated/ linked with another contracts/work order system and to request freight rates for various activities from contracted carriers, obtain quotes and select appropriate carrier, track shipment, obtain final carrier invoice for each move, capture contract/ work number. The only way to track shipment costs were to capture system project numbers on freight invoices, but the data wasn’t always available. The process was manual; carrier selected by hand and dispatched via telephone/ email. Costs couldn’t be tracked if system project number wasn't provided by the carrier.

CTSI Stays Competitive by Adapting to Client Needs
Saturday, December 07, 2013

It might take a freight train to hold all of the services offered by CTSI-Global, the Memphis-based global supplier of supply chain management expertise and technology to the logistics industry.

Gold Mining: Unearthing the Value in Freight Audit and Payment Services
Sunday, September 01, 2013

“Our reserves are slim, so we use CTSI-Global whenever we can,” says Tom Brissenden, senior manager, logistics, for Arvato. “CTSI-Global’s staff knows this business.”

Connecting All Aspects Of Your Supply Chain
Tuesday, March 12, 2013

How do systems integrate supply chain data into 3rd party platforms?

Street Talk: CTSI Getting Televised Recognition
Friday, March 01, 2013

Some business leaders might be able to show off their "World's Greatest Boss" coffee mug. Ken Hazen, president of CTSI-Global, will soon be able to turn on the television to get similar accolades.

Color Me Visible
Tuesday, February 12, 2013

The challenge Technicolor faced was to find a system that would give them complete visibility to their shipments any time of the day or night. They needed a system that would be robust enough to allow them to detect possible delivery delays and take steps to ensure delivery prior to the designated street date.

How2Media announces that CTSI-Global will be part of its "World's Greatest!..." series
Monday, January 07, 2013

How2Media, the producers of the television show World's Greatest!..., announced today that they have recently selected CTSI-Global to be a part of the popular television series.

A Closer Look at Package Level Detail: UPS Accountability Has Never Been Easier
Monday, September 17, 2012

Parcel Detail Processing captures Package Level Detail (PLD) from UPS invoices for shippers and logistics service providers around the globe to generate drill-down dashboards and analytics reports.

Freight Payment & Audit Services: Beyond Bills
Saturday, September 01, 2012

Supply chain managers at each site can access CTSI-Global Web tools for queries and analysis of BE's transportation data. The manufacturer also pulls data into its own business intelligence tool.

Parcel Processing [Advertisement]
Saturday, September 01, 2012

Advertisement in PARCEL, September - October 2012

How to choose a 3PL: Key performance integration
Monday, August 13, 2012

A TMS without integration functionality is a truck without axles. You may have the pieces to move your supply chain, but without the connections, you'll get nowhere fast.

Press Release: How to Set the World on Fire: The Logistics of Torching a Marathon [INFOGRAPHIC]
Friday, August 10, 2012

Whether transporting freight or flame, logistics is paramount. A new infographic explores the supply chain of the global torch relay.

Social Madness in Memphis champs linked by America's Aerotropolis
Monday, July 30, 2012

What stands out about our Memphis winners? Each company represents a different link in the supply chain that distinguishes Memphis as a logistics leader, America's Aerotropolis.

Meet your Memphis Social Madness winners
Wednesday, July 18, 2012

Small company (1-99 employees) winner: Ampro Industries Inc.
Medium company (100-499 employees) winner: CTSI-Global
Large company (500+ employees) winner: FedEx Corp.

But the competition isn't over just yet.

How connected is your business? Six tips for Social Madness
Tuesday, May 29, 2012

You already know why your business should network online, but do you know how? Here are six practical ideas to give your brand an edge in preparing for Social Madness.

"Global vision, local approach" gives CTSI-Global edge as Top 100 Logistics IT Provider
Thursday, May 10, 2012

"Top 100 Logistics IT Providers such as CTSI-Global empower expansion into global markets and continue to offer innovative and practical solutions." -- Felecia Stratton, Editor, Inbound Logistics

Supply Chain Graphic of the Week: Reader Submission on the Sorry State of US Bridges
Friday, December 02, 2011

The St. Paul bridged collapsed with tragic results in 2007 - and the issue has lost interest since then, unfortunately.

PRESS RELEASE: More Broken Bridges than Golden Arches: U.S. Urban Infrastructure Infographic
Thursday, December 01, 2011

"There are more deficient bridges in our metropolitan areas than there are McDonald's restaurants in the entire country," stated James Corless, Director of Transportation for America.

CTSI-Global named Top 100 3PL Provider for "world-class logistics performance"
Monday, August 01, 2011

Tactical operational results are fundamental to 3PL value, but so is the strategic vision of experienced logistics providers. ... Strategic supply chain vision is a key measurement of 3PL excellence.

3PLs Linked In
Friday, July 01, 2011

Hazen hopes the blog will give the company an opportunity not just to share stories, but also to do its own investigations to foster discussions about industry trends. ... "You can't just broadcast to an audience. You have to have a continuing conversation."

This Week in Logistics News (June 13-17, 2011)
Friday, June 17, 2011

I am a big proponent of bundling software-as-a-service TMS with managed services... This option is best suited for companies that have limited IT resources (or simply don't view IT as a core competency) and want to outsource the day-to-day execution of their transportation operations...

Connecting the Mississippi to the Mekong no easy task for logistics firms
Friday, June 10, 2011

Addressing the needs demanded by 60 percent of the world's population provides a new horizon to companies seeking sustained growth into a burgeoning market, but expansion into Asia is a tall order -- and one considerably more complicated than throwing a dart at a map.

Top Logistics IT Company Enhances Technology to Better Connect Global Supply Chain
Monday, May 16, 2011

Strengthening global business relationships and celebrating its new office in Singapore, CTSI-Global unveiled its redesigned website that showcases a new, prominent layout, multiple languages and connections to social media arenas.

Third-Party Services Can Simplify Global Trade Complexity
Friday, April 01, 2011

Companies spend significant resources dealing with basic needs to ensure a successful, seamless process with each trading partner. With each new country, they must establish transaction visibility, control, goods security, currency conversions, and cultural/regulatory compliance.

When Time is Money
Monday, March 28, 2011

The freight payment and audit business flows smoothly most of the time.

Paying by the Line
Monday, March 28, 2011

What could go wrong in paying for the shipment of a single ocean container?

This Week in Logistics News (February 7-11, 2011)
Friday, February 11, 2011

But the company joins ..CTSi.. and a few others in offering a "SaaS TMS + Managed Services" solution.

This Week in Logistics News (November 15-19, 2010)
Friday, November 19, 2010

Many companies are not aware of this last option, but it's becoming an attractive one for a growing number of shippers, which is why ..CTSI, and others.. continue to invest in this area.

Memphis: America's Aerotropolis
Friday, October 01, 2010

Part of what makes the company an effective global supply chain partner is its strong workforce in Memphis. "We are situated at the apex of three states – Tennessee, Arkansas, and Mississippi – so we are able to draw on a very strong labor pool," Hazen says...

"We have a strong base of loyal customers in the Memphis area," Hazen says. "It's a great market for us."

BMW Revamps Assembly Plant for Ageing Workforce
Wednesday, September 15, 2010

A couple of weeks ago, my colleague Steve Banker wrote an interesting posting on "Baby Boom Logistics." A few days later, Autoblog published a piece on how BMW has revamped one of its assembly plants in Germany to accommodate its ageing workforce (thanks to my friends at CTSI for the heads up).

Freight Payment Systems: From Dollars to Data
Wednesday, September 01, 2010

Memphis-based CTSI began as a "meat and potatoes" freight bill audit company, providing software to help customers manually manage freight spend reconciliation. In time, its technology progressed toward full automation of these processes. The latest iteration in CTSI's product portfolio is the additional coupling of transportation management capabilities.

"The two functions complement each other. It's what makes us a service provider" says Brian Scott, senior vice president of global sales, CTSI.

CTSI Named Top 100 3PL by Inbound Logistics magazine
Wednesday, July 28, 2010

Recent economic times have forced companies to deal with product scalability, demand volatility, access to capacity, and matching inventory more tightly to demand. Experienced third-party logistics providers stepped up to the plate, and took the lead in offering suggestions and helping to transform their customers' enterprises. CTSI qualifies as an Inbound Logistics 2010 Top 100 3PL Provider because it has shown consistent results in helping customers navigate stormy economic times.

You Might Have A Bad Warehouse If... You Expedite Orders More Than FedEx
Monday, July 12, 2010

This week's bad warehouse involved a company that supplied spare aircraft parts... Almost all outbound shipments were sent "Next Day Air" or some other method designed to get the parts to their destination quickly. Many were even delivered directly to the airline customer at a local airfield.

This Week in Logistics News (July 5-9, 2010)
Friday, July 09, 2010

It seems like there's a new announcement related to mobile technologies released every week. According to a survey conducted by the National Retail Federation (NRF), "Nearly three-quarters of retailers are exploring mobile strategies; however, 62 percent of retailers have either not yet begun or are only in the early stages of planning their mobile strategy."

CTSI expands with Singapore, Hong Kong offices
Sunday, July 04, 2010

"They understand their own relationships better than we do," he says. "I can pay a freight bill in Memphis for any country, but I won’t have the insights that someone working in that country would have."

Who's Who in Memphis Business: Power Players 2010
Monday, May 31, 2010

If the world is flat, globalization puts Memphis right in the middle. Crowded? Sounds like an opportunity. >>>

CTSI Named as one of the Industry's Excellent TMS Providers
Saturday, May 01, 2010

CTSI has been included in Inbound Logistics magazine's 2010 TMS Buyers Guide.

Thought Leaders: J. Kenneth Hazen
Thursday, April 01, 2010

How can today's manufacturers deal with increasing regulations, demand volatility, and shifting global trade currents?

CTSI Selected As Inbound Logistics 2010 Top 100 I.T. Logistics Providers
Thursday, April 01, 2010

CTSI, a global supply chain solutions provider, has once again been named one of the annual Top Information Technology Logistics Providers by Inbound Logistics Magazine.

Adding Value to Payment
Monday, March 29, 2010

Four years ago, transportation spending at enterprise communications systems company Avaya was a relatively unmanaged process.

Buying Supply Chain Outcomes, Not Software
Wednesday, February 24, 2010

It's now almost three years later, and contrary to my prediction, relatively few solution providers have "woken up" to this opportunity—the exceptions include CTSI.. and a few others.

Happy Birthday Logistics Viewpoints
Tuesday, January 26, 2010

Logistics Viewpoints officially turns 1 today. There are many ways to measure a year: 284 postings, 132 comments, almost 500 Twitter followers, a 5X increase in monthly page views, and so on. It's been a fun blur.

[VIDEO] Meet the Rainmakers: Cliff Lynch, CTSI
Thursday, November 12, 2009

[VIDEO] Cliff Lynch, executive VP of the supply chain consultancy CTSI and author of DC Velocity's "Fast Lane" column, talks about some of the most profound changes he's seen in the supply chain field in his many decades as both a practitioner and a vendor.

Selling your CEO on logistics
Tuesday, October 06, 2009

The only way to get the CEO to understand supply chains, he suggests, is to get his hands dirty—picking orders in a DC, working on a dock, riding along in a truck—to see first hand what's involved. At the very least, Gonzalez says, you ought to drag execs along to some of the major industry conferences.

Trucking Biz Not Threatened By Rail's Popularity
Wednesday, September 30, 2009

Clifford Lynch is executive vice president for Memphis-based CTSI, a global supply chain technology and services company, and marketing chair for the Greater Memphis Chamber's Regional Logistics Council. He agreed that railroads increasing their presence and capacity in the Memphis area is generally a positive for local trucking companies.

CTSI maps out growth strategy
Sunday, September 06, 2009

CTSI has worked hard to add more clients whose volumes are down during the economic slowdown.

"As they grow, we'll grow," Hazen says. "As clients pick up 10% or 15%, that's a pretty big bump as the economy picks back up."

Freight Payment Services Boosting Invoice IQ
Tuesday, September 01, 2009

It's no wonder that more companies are giving FBAP services their business. "In this economy, cost cutting is a motivator," says Clifford F. Lynch, executive vice president of Memphis-based CTSI, a global supply chain technology and services company. "The overcharges we uncover in freight bill audits provide significant cost savings."

Newsmakers: people on the fast track
Saturday, August 01, 2009

CTSI, a supply chain service and consulting company based in Memphis, Tenn., has recently undergone a reorganization designed to increase its global visibility.

CTSI Recognized as Top 100 3PL Provider in 2009
Tuesday, July 28, 2009

Said Felecia Stratton, Editor, Inbound Logistics, "Strategic supply chain vision is a key measurement of 3PL excellence. One Inbound Logistics reader, a 3PL customer, says: 'Our 3PL is critical to our business because it constantly formulates strategies and actions that can cut expense and improve customer service.' For having that vision, Inbound Logistics editors recognize CTSI as a 2009 Top 100 3PL Provider."

It's 2009. Do You Know Where Your Freight Dollars Are Going?
Wednesday, July 01, 2009

A TMS can be complex and expensive, and there are hundreds of vendors and a wealth of functionality to choose from. CTSI, for example, offers its TMS in modules, whereby the user can buy only what he or she needs and add on where appropriate. Most users will agree, however, that no matter which vendor is selected, a viable system must have four main components -- the ability to plan, execute, settle, and measure.

Recession Means Business for 3PLs
Sunday, June 14, 2009

Third-party logistics companies, consistent players in the Memphis industrial real estate market, have become leaders of the pack as the economy has tightened.

CTSI Announces New Organization
Tuesday, May 19, 2009

Said Hazen, "We are a little like the phoenix rising from the ashes of the depressed economy into a new era of prosperity."

CTSI announces the release of The Role of Transportation in the Supply Chain – a must-have for logistics professionals!
Monday, May 18, 2009

Written by J. Kenneth Hazen, President and CEO of CTSI, and Clifford F. Lynch, Executive Vice President of CTSI, this 322-page book is a definitive discussion of the transportation industry and its importance to the supply chain. With over 75 years of experience between them, Hazen and Lynch have developed in this work an excellent resource tool for professionals, educators, and students alike.

CTSI named to Top 100 list of logistics information technology companies
Thursday, April 23, 2009

The logistics magazine, which does not individually rank the companies in the top 100, included CTSI in its top 100 due to the company's investment in logistics.

CTSI Named to Top 100 Logistics Information Technology Company List
Wednesday, April 01, 2009

The fact that 10% of the cost of everything we purchase is logistics-related has made logistics information technology a top business priority. Logistics IT is the bridge that connects the key information requirements for global commerce. CTSI has continued to be an industry leader in providing collaborative solutions that truly address all of these information and financial needs.

Redrawing Trade Winds
Monday, March 23, 2009

"2014 is not so far off," said Clifford F. Lynch, executive vice president of CTSI, a supply chain technology and services provider in Memphis. "If I were an importer, I'd be thinking about what ports will open up, whether I need a distribution center there, and whether I should do some transshipment. The flow is mostly west-to-east now, but shippers need to prepare for east-to-west as well."

CTSI - Continental Traffic Service Inc.: The building blocks to success
Thursday, February 12, 2009

One of the building blocks that allowed CTSI to grow is the idea of exceptional customer service. The company prides itself on having constant and exclusive contact with its customers. For example, it was one of the first firms to allow complete access to freight bill information. This way carriers and clients can see a freight bill in the system and whether it's been paid or not.

Show me the money
Sunday, February 01, 2009

For several years now, a small but significant organizational shift has been taking place inside some U.S. corporations. Logistics and procurement responsibilities have been combined into one department. Often, the managerial responsibilities were assumed by existing logistics executives, and the purchases of logistics services were combined with the procurement of supplies and raw materials.

Double duty
Sunday, February 01, 2009

But hold on—isn't that like putting the fox in charge of the henhouse? Won't a 3PL consultant inevitably design a solution that guarantees business for its parent or sister companies?

Author! author!: Books on logistics by DC VELOCITY columnist Cliff Lynch now available for sale.
Sunday, February 01, 2009

Cliff Lynch, the intrepid author of our monthly "FastLane" column, has developed a following among readers who enjoy his witty commentaries on government, management, logistics, and transportation.

BNSF Offers Express International Container Service
Wednesday, January 21, 2009

Clifford Lynch, executive vice president for Memphis-based CTSI, a global supply chain technology and services company, agreed that the efficiency of trains coming from California, Washington or Canada will aid Memphis' status as an intermodal nexus and perhaps draw more related businesses here.

Roads, But No Direction
Monday, January 12, 2009

Shippers clamored for years for more spending on highways, bridges and ports, yet now that the federal government is preparing to lavish hundreds of billions of dollars on them, some worry the long-sought funds will be squandered.

Memphis Logistics Defies Storms, Stays on Top
Wednesday, December 24, 2008

"Memphis is being increasingly recognized as the world's premier global distribution center," Perl said. "It is the cornerstone of America's aerotropolis. The city has strengthened its infrastructure and will be able to weather this economic crisis that has befallen our whole country and frankly has affected the entire globe. We obviously have our eye on the future."

Trends
Saturday, November 01, 2008

Others agree that this new contrivance doesn't adequately spell out a 3PL's true capability, and to some extent, devalues its role. H.R. 4040's definition places 3PLs in the same category as carriers and forwarders, points out Clifford Lynch, executive vice president of CTSI, a Memphis-based supply chain management solutions provider.

Freight's New Billing Battle
Monday, October 27, 2008

As freight shipments get scarcer, one mainstay of the shipping industry that may be gaining ground in a weaker economy is the back office business of freight payment.

Name Game
Monday, October 06, 2008

Supply chain experts have been trying to define "3PL" since the birth of third-party logistics. A new law takes a stab at it, but not everyone agrees with the result.

Technology has become integral part of a manufacturer's supply chain
Sunday, September 28, 2008

"In the warehouse industry, companies that offer superior technology are ahead of the pack really," says Cliff Lynch, executive vice president of CTSI, an analyst of supply chain technology. "It is a much more sophisticated operation than it used to be."

Roundtable to Discuss Strengthening Supply Chains
Wednesday, September 17, 2008

"I think that everybody can profit from learning what other companies are doing in certain areas," Lynch said. "I don't care how good you are, you can always learn something from somebody else."

Big firms, independent truckers throttle down over fuel costs
Sunday, August 03, 2008

"It's rough for all of us in this business," said local independent owner-operator Kent Lassiter. He parked both his over-the-road trucks two months ago because of rising diesel prices, and he noted that increased fuel prices in turn raise various other costs.

CTSI Selected As Inbound Logistics 2008 Top 100 3PL
Tuesday, July 01, 2008

One hallmark of a Top 100 3PL is its ability to enable growth and innovation for its customers. 3PLs that act as business change agents drive customers to build business, attain visibility, reduce costs, and compete in a global economy. That is what CTSI does, and why we are pleased to recognize it as a 2008 Top 100 3PL.

CTSI - The Little Company That Could
Monday, June 30, 2008

A decade later, CTSI had become one of the largest freight bill payment companies. By 1999, Hazen had 220 employees and CTSI was processing 25 million freight bills a year. At a time when the freight bill payment business was undergoing big changes, Hazen was setting the stage for a paradigm shift and a geometric growth in volume.

Continental expands
Sunday, April 27, 2008

CTSI is located on the 15th floor of the 34-story landmark office building developed by William B. Clark.

Clifford Lynch Joins CTSI
Tuesday, April 01, 2008

Memphis-based third party logistics provider CTSI named supply chain consultant Clifford F. Lynch as executive vice president responsible for quality and processes. Lynch worked the last 14 years heading up his own consulting business, C.F. Lynch & Associates.

Short takes: November 1, 2007
Thursday, November 01, 2007

CTSI, a provider of supply chain information services, is opening three new international offices in Limerick, Ireland; Chennai, India; and Xiamen, China.

[EVENT] Supply-side discussion
Wednesday, September 19, 2007

Thursday, the Council of Supply Chain Management Professionals is having a roundtable discussion on managing the events that can rattle supply.

CTSI expanding global reach by opening offices in Asia, Europe and Central America
Monday, August 27, 2007

Maintaining offices in foreign countries is more than offering customer service in Mandarin or Hindi. Having employees in different time zones is key.

"They're working while we're sleeping," Hazen says about CTSI's international offices. "They're taking care of our business."

Fuelish Fantasy
Monday, August 20, 2007

If you''ve already finished "Harry Potter and the Deathly Hallows," I''ve got another fantasy you might want to read: a lawsuit alleging price fixing among the nation''s top LTL carriers.

CTSI Named to Top 100 3PL Company List
Sunday, July 01, 2007

"3PL's who are able to provide advanced technology solutions will have a distinct market advantage." -- Cliff Lynch, C. F. Lynch & Associates

CTSI Named to Top 100 Logistics Information Technology Company List
Sunday, April 01, 2007

CTSI not only provides clients with timely online information, but they go the extra mile by providing the analytical drill-down reporting, interactive carrier report card, graphing, trending, dynamic mapping, executive dashboard, modeling, and benchmarking tools necessary to achieve ongoing business process optimization.

Talking Tech at CSCMP
Wednesday, November 01, 2006

Forward-thinking shippers such as ON Semiconductor, Intel, Whirlpool, and Chevron were on hand to share their technology success stories, and the CSCMP Learning Exchange featured supply chain software vendors including ..CTSI.. among others, offering hands-on demos and information.

Paying the Bills: Choosing the Right Freight Bill Payment Provider
Sunday, October 01, 2006

It costs a large company about $11 in fully allocated costs to pay one freight bill. If a freight bill payment company pays the same bill, the cost to the shipper is approximately 5 percent to 10 percent of the internal expenses. Add to this another 2 percent to 5 percent saved through the reduction in incorrect and/or duplicate freight bills, and the cost cuts can be significant.

CTSI named to Top 100 Logistics Information Technology Company List
Tuesday, August 15, 2006

"Information management technology is at the core of any good supply chain strategy," says Cliff Lynch of CF Lynch and Associates, and CTSI is clearly one of the companies I'd put at the top of my list."

CTSI recognized for SAP Implementation Excellence
Tuesday, August 15, 2006

"The real advantage CTSI provides ... is our flexibility to accommodate the unique processing requirements for over 13,000 carriers."

Eyes may be on China, but Europe a good place to start
Sunday, August 06, 2006

The reason is obvious, and was summed up by a U.S. trade official in 1972, when relations began to thaw with China: It's a billion pairs of Levis, and that's just the beginning.

Memphis logistics firms launch expansions in European operations
Sunday, July 30, 2006

"As our world becomes flatter from a business perspective, logistics is really the bridge that connects our global economies," he says.

Carriers Face Challenges, Shippers Pay the Price
Saturday, July 01, 2006

More than a few carriers jumped the gun and raised rates based on the expectation of soaring costs.

CTSI Wins Memphis Business of the Year Recognition for the 2nd Time
Tuesday, June 27, 2006

Based on independent recommendations, revenue growth, financial strength, service quality, employee morale, community support, and global importance, CTSI was selected for this prestigious recognition.

CTSI Announces Publication of New Educational Supply Chain Book
Wednesday, June 21, 2006

Written by J. Kenneth Hazen, President and CEO of CTSI, with Clifford F. Lynch, this book provides an industry overview along with helpful information for those firms seeking to optimize their freight bill payment and transportation management systems including the most important checklist and RFP questions.

Fuel prices are rattling the supply chain
Thursday, May 18, 2006

When fuel prices are draining profits and a persistent driver shortage nearly holds the supply chain hostage, being a trucker's darling is an admirable goal.

Just ask the dozens of shippers in town Wednesday for the start of Continental Traffic Service Inc.'s two-day client focus group at FedEx Institute of Technology.

Freight auditing firm rooted in technology, but CTSI stands apart with customer service
Wednesday, May 17, 2006

Like a lot of businesses for whom computer technology is the lifeblood of what they do, getting Y2K compliant was a pain in the neck.

For CTSI, it was the thing most responsible for taking the freight bill auditing company to the next level, says J. Ken Hazen president, CEO and sole owner of CTSI.

Manual freight bill auditing fades away as technology eases management
Sunday, April 02, 2006

The 2000 Sarbanes Oxley Act shined light on the fact that the financial supply chain is as important as the physical and information flows. The mission of CTSI, and firms like it, is to bring the information contained in the financial, physical and informational supply chains together in a way that it can be used for business planning, site selection, and other corporate requirements.

The ballots are cast: Finalists named for Small Business Awards
Sunday, March 26, 2006

CTSI, formerly Continental Traffic Service, Inc., a freight billing and auditing firm, which also provides transportation management systems and consulting services; J. Kenneth Hazen, president and CEO.

CTSI lands first government deal in seven-year contract with TVA
Sunday, March 19, 2006

CTSI's transportation management system, e-CTMS, will manage shipping processes for TVA, including carrier selection -- out of a list of approved TVA shippers -- for each shipment through an online bidding process that will be followed by shipment ordering, tracking, billing and auditing for accuracy, says product manager Josh Miller.

Fuel Burns Holes in Budgets
Monday, February 27, 2006

Shippers relieved that SMC3 will raise its general tariff rate a relatively modest 3.25 percent shouldn''t relax.

Rate Increases Won't Yield
Monday, February 06, 2006

With carriers in the LTL market heading toward a third year of pricing leverage over shippers, some industry observers are starting to whisper that the remarkable run for the truckers may be throttling back.

CTSI Observes 50 Years of Freight Transactions and IT Services to Global Shippers
Monday, January 30, 2006

CTSI, formerly known as Continental Traffic Service, Inc., begins celebrating its 50th anniversary this year with a shorter name, but a longer company history than any other logistics IT developer.

CTSI Successfully Completes SAS 70 Type II Audit
Friday, December 23, 2005

Successful completion of SAS 70 Type II audit indicates that CTSI's processes, procedures and general controls have been formally reviewed. The systems and processes evaluated in this audit include freight bill authorization, test of duplicate payments, freight bill audit, carrier payment, claims processing, security monitoring, change management, backup controls, logical and physical access.

Freight Payment Outsourcing: Getting Finances in Ship Shape
Thursday, September 01, 2005

Consider this: Because of administrative overhead, it costs large companies about $11 to pay one freight invoice. For a company with 1,000 carrier invoices a month, that's $11,000. But if a third-party freight payment/auditing firm processes these invoices, companies pay just 5 percent to 10 percent of this benchmark cost per bill.

Paying the freight
Wednesday, August 10, 2005

Today, like every day, Hazen's 125-plus staff will scrutinize and pay about a million freight bills — 98 percent of them electronic — kicking out random "oddballs" that don't make sense to a crew so seasoned it knows -- for instance -- that Ping-Pong balls and metal bars would never have the same freight code.

CTSI Opens in England
Tuesday, June 21, 2005

Freight bill audit and payment provider CTSI opened an office in the United Kingdom, "the first of what we expect to be an international network," President and CEO Ken Hazen said.

CTSI Expands TMS Suite, Tapping 10-Terabytes of Freight Payment and Audit Data
Wednesday, May 18, 2005

e-CTMS has many of the same features as other TMS systems, but its hosted, on demand suite, includes analytical and strategic decision making tools, is supported with a 10-terabyte warehouse of freight transactional data, equivalent in size to the printed collection of the Library of Congress.

Continental Traffic Service Launches New Product
Thursday, July 15, 2004

The Web-based application, e-CTMS, provides full or partial solutions for supply chain information needs, the company said.

e-CTMS system caters to smaller transport firms
Sunday, July 04, 2004

Continental Traffic Services, Inc., is rolling out a transportation management system that could revolutionize the way small businesses ship goods.

The product is e-CTMS, a Web-based transportation management system that costs considerably less than other management systems and gives customers more control.

The new Ellis Island: Immigration playing key role in Memphis' growth
Sunday, December 09, 2001

One thing is clear to business and civic leaders here: immigrants to Memphis have brought boom times with them.

Memphis Daily News: August 13, 2001
Monday, August 13, 2001

Continental Traffic Service Inc., a Memphis-based freight bill auditing and payment firm, was recognized by Inbound Logistics as one of its Top 100 Third Party Logistics providers.

CTSI makes magazine's Top 100
Friday, August 03, 2001

Continental Traffic Service, Inc., has been recognized by Inbound Logistics magazine as one of its Top 100 Third Party Logistics providers.

Law would help small business, level the playing field for banks
Sunday, May 06, 2001

Hazen's company, which audits and pays freight bills for 200 companies, handles close to 200,000 checks per year, with $2 billion flowing through corporate coffers annually.

Memphis company sponsoring logistics professorship in China
Sunday, October 08, 2000

George A. Slusarz, a former CPA and attorney, will begin teaching management accounting to international business students at Yang-En University in Quanzhou, a city in the Fujian Province in China. Slusarz is the first recipient of the CTSI Professorship of International Business, which is sponsored by Continental Traffic Service, Inc., of Memphis.

Memphis business endows professorship in Far East
Friday, September 15, 2000

When Ken Hazen, president and chief executive officer of Continental Traffic Service Inc., was approached by officials at Yang-En University in the Peoples Republic of China about endowing a professorship, he decided it was a perfect opportunity for his business. In May, Hazen agreed to fund a $30,000 professorship, which begins this month at the Chinese university.

Individual logistic needs create challenges in meeting orders
Sunday, January 09, 2000

At the Food Bank, executive director Susan Sanford says receiving and sorting food donations, which come from numerous sources such as area grocery stores and non-profit charitable groups, is a big challenge. The non-profit Food Bank collects more than 10 million pounds of perishable and nonperishable foods each year to serve 350 agencies that feed the needy year-round.

Logistics Consultant Likes View from Beneath CTS Umbrella
Sunday, June 06, 1999

A seasoned logistics consultant is finding that moving under the umbrella of the Memphis-based freight-bill auditor Continental Traffic Services is paying big dividends.

A Few Good Analytical Skills: Management, IT Jobs Hard to Fill
Sunday, April 25, 1999

Of all the booming U.S. industries, logistics is the "boomingest" right now, says Stephen Rutner, director of the Southern Center for Logistics and Intermodal Transportation at Georgia Southern University.

With effort, city can put itself among business elite
Sunday, February 28, 1999

Memphis is home for my family, my company, Continental Traffic Service Inc., and its employees. As a high-tech provider of outsourced transportation services, we see the opportunity for our community to capitalize on its core strengths.

Continental Traffic: Paying 50,000 Freight Bills a Day
Sunday, February 14, 1999

"When we first started, we'd pay 40,000 to 50,000 bills a year," says Hazen. "Now we easily do that in a day..."

Memphis Daily News: October 30, 1998
Friday, October 30, 1998

Kossman/Klein & Co. announced it has been chosen to have an advertisement it created reproduced in Creativity 28, an international creativity annual founded in 1971. The full-page, four-color advertisement was created for Continental Traffic Service Inc.

Feature in "Success" magazine
Thursday, October 01, 1998

When the nine satellite divisions of a major furniture company learned that their home office wanted to outsource all bill auditing and payment to our company, the division chiefs went ballistic. 'We know how to pay freight bills!' they roared. The deal began blowing up in our face.

Memphis Daily News: April 20, 1998
Monday, April 20, 1998

Continental Traffic Service Inc. will host its second annual Memphis in May transportation symposium through May 15 at the East Memphis Hilton.

David Terry Design Changes Name to Big League
Sunday, December 07, 1997

Continental Traffic Service, Inc., the third largest freight bill auditing and payment firm in the U.S., recently hit the streets of Memphis to find an ad agency to increase its local exposure.

Memphis Daily News: December 5, 1997
Friday, December 05, 1997

Kossman/Klein & Co. has been retained by Continental Traffic Service Inc. to handle all its advertising and public relations. CTSI is the third largest freight bill auditing and payment firm in the United States.

Memphis Daily News: November 3, 1997
Monday, November 03, 1997

Continental Traffic Service Inc. and Dr. R. Neil Southern of the University of Memphis will sponsor a seminar on transportation and logistics from 8:30 a.m. to 4:30 p.m. at the Fogelman Executive Center at the University of Memphis.

MIM offers trade: Many smaller MIM events offer culture and education
Monday, May 12, 1997

"Approaching the Logistics Millennium" is a seminar which will focus on the logistics techniques which are required for trade with Brazil and other foreign partners. The seminar is sponsored by Continental Traffic Service Inc.

How to Get Ahead As a Middle Manager By Being Ruthless
Tuesday, March 23, 1993

Are some readers offended by all this? Sure they are. "I don't like it," says J. Kenneth Hazen, president of a Memphis, Tenn., company that processes freight bills and subscribes to Executive Strategies.

Taking the Initiative.
Monday, January 01, 1990

Small business is the engine that drives the American economy. And we salute Continental Traffic Service, Inc. for their initiative and perseverance in an increasingly competitive marketplace.

Inc. 500
Friday, January 01, 1988

No. 420

Continental Traffic Service

5th Annual MBJ Small Business Awards
Tuesday, January 01, 1985

He and Timmerman... saw the opportunity to build a freight bill auditing business when the transportation industry was deregulated in 1980. Many companies were baffled about how to pay their bills properly.